A strategic evolution at the European Central Bank

Client

EUROPEAN CENTRAL BANK

Sector

Financial

Location

Frankfurt, Alemania

People

5200

M2

We transform workspaces and work dynamics

Challenge

The European Central Bank (ECB) is undertaking a major transformation to redefine its working environment and adapt to mobile and hybrid working models. By consolidating operations from three buildings into two and redesigning workspaces to be more flexible and collaborative, the project will impact approximately 5,000 staff members.

Our approach

Working closely with the ECB’s internal teams, including the spatial transformation and change management teams, we combine bespoke analysis with proactive stakeholder engagement, supported by a network of change agents who work closely with leaders and staff to embed new ways of working across the organisation.

Generated impact

The ECB is driving a cultural and operational transformation across all business areas, supported by a network of change agents who work closely with leaders and teams to embed new ways of working and foster innovation. This approach is reducing resistance, building commitment and promoting collaboration. Whilst the project is ongoing, the final business areas are expected to transition by mid-2028.

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