{"id":7602,"date":"2024-09-27T02:25:16","date_gmt":"2024-09-27T00:25:16","guid":{"rendered":"https:\/\/bicg.com\/suez-une-transformation-culturelle-pour-briser-les-silos\/"},"modified":"2024-10-03T05:15:59","modified_gmt":"2024-10-03T03:15:59","slug":"suez-une-transformation-culturelle-pour-briser-les-silos","status":"publish","type":"post","link":"https:\/\/bicg.com\/fr\/suez-une-transformation-culturelle-pour-briser-les-silos\/","title":{"rendered":"Suez: Une transformation culturelle pour briser les silos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7602\" class=\"elementor elementor-7602 elementor-7554\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29677c3 e-flex e-con-boxed e-con e-child\" data-id=\"29677c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-caf3e63 elementor-widget elementor-widget-gallery\" data-id=\"caf3e63\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;columns&quot;:2,&quot;columns_mobile&quot;:2,&quot;aspect_ratio&quot;:&quot;4:3&quot;,&quot;columns_tablet&quot;:3,&quot;lazyload&quot;:&quot;yes&quot;,&quot;gallery_layout&quot;:&quot;grid&quot;,&quot;gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;link_to&quot;:&quot;file&quot;,&quot;overlay_background&quot;:&quot;yes&quot;,&quot;content_hover_animation&quot;:&quot;fade-in&quot;}\" data-widget_type=\"gallery.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-gallery__container\">\n\t\t\t\t\t\t\t<a class=\"e-gallery-item elementor-gallery-item elementor-animated-content\" href=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Suez-07.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"caf3e63\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzU4NSwidXJsIjoiaHR0cHM6XC9cL2JpY2cuY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wOVwvU3Vlei0wNy5qcGciLCJzbGlkZXNob3ciOiJjYWYzZTYzIn0%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Suez-07-768x576.jpg\" data-width=\"768\" data-height=\"576\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a class=\"e-gallery-item elementor-gallery-item elementor-animated-content\" href=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Suez-08.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"caf3e63\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzU4OSwidXJsIjoiaHR0cHM6XC9cL2JpY2cuY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wOVwvU3Vlei0wOC5qcGciLCJzbGlkZXNob3ciOiJjYWYzZTYzIn0%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Suez-08-768x576.jpg\" data-width=\"768\" data-height=\"576\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f79eb06 e-flex e-con-boxed e-con e-parent\" data-id=\"f79eb06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2d67c78 e-flex e-con-boxed e-con e-child\" data-id=\"2d67c78\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-668dc4f e-con-full e-flex e-con e-child\" data-id=\"668dc4f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-823ebfa elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"823ebfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Suez: Une transformation culturelle pour briser les silos<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c680c1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9c680c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31cb762 elementor-widget elementor-widget-text-editor\" data-id=\"31cb762\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Le d\u00e9fi : la coh\u00e9rence avec notre vision d\u2019\u2019entreprise<\/strong><\/p>\n<p>Agbar (puis Suez et aujourd\u2019hui Veolia), au cours de ses plus de 150 ans d\u2019histoire, a toujours \u00e9t\u00e9 li\u00e9e aux grandes transformations de la ville et de son environnement, et a accompagn\u00e9 Barcelone dans sa voie \u00e0 devenir l\u2019un des plus grands quartiers d\u2019affaires en Europe.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a55a78a e-con-full e-flex e-con e-child\" data-id=\"a55a78a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8319a97 e-con-full e-flex e-con e-child\" data-id=\"8319a97\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbdfb68 elementor-widget elementor-widget-text-editor\" data-id=\"fbdfb68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pax: 700<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d188a6e elementor-widget elementor-widget-text-editor\" data-id=\"d188a6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>M2: 14.000<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ae0f81 elementor-widget elementor-widget-text-editor\" data-id=\"1ae0f81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Secteur: <span class=\"TextRun SCXW155214009 BCX2\" lang=\"ES-ES\" data-contrast=\"auto\" xml:lang=\"ES-ES\"><span class=\"NormalTextRun SCXW155214009 BCX2\">Infrastructure <\/span><\/span><br \/><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef8b18b elementor-widget elementor-widget-text-editor\" data-id=\"ef8b18b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ann\u00e9e: 2016<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fcbc7ef e-grid e-con-boxed e-con e-child\" data-id=\"fcbc7ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef3030a elementor-align-center elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"ef3030a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-xs\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Personnes et organisation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37b7e92 elementor-align-center elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"37b7e92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-xs\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Espaces<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc6f078 elementor-align-center elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"dc6f078\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-xs\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Communication<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-01f6769 e-flex e-con-boxed e-con e-parent\" data-id=\"01f6769\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8415972 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8415972\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc7f646 elementor-widget elementor-widget-text-editor\" data-id=\"bc7f646\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00c0 titre d\u2019exemple, en 2014, il a \u00e9t\u00e9 d\u00e9cid\u00e9 de quitter l\u2019embl\u00e9matique Torre Agbar pour d\u00e9m\u00e9nager dans des bureaux plus horizontaux dans une zone alors moins d\u00e9velopp\u00e9e, la Zona Franca, et servir de moteur \u00e0 sa croissance, comme ils l\u2019ont d\u00e9j\u00e0 fait pr\u00e9c\u00e9demment avec le 22@.<\/p>\n<p>Le D38 (b\u00e2timent dans lequel est incorpor\u00e9e la Ciutat de l\u2019Aigua) na\u00eet \u00e0 l\u2019origine comme parc d\u2019entreprises urbain. Il est bas\u00e9 sur un projet modulaire compos\u00e9 de deux b\u00e2timents d\u2019architecture avant-gardiste, int\u00e9gr\u00e9s dans l\u2019espace public et sp\u00e9cialement con\u00e7us pour offrir une qualit\u00e9 de vie au travail et assurer leur int\u00e9gration dans l\u2019environnement urbain. La Ciutat de l\u2019Aigua, en particulier, occupe le b\u00e2timent L, con\u00e7u par l\u2019architecte japonais Arata Isozaki, et le b\u00e2timent T, \u0153uvre de l\u2019architecte espagnol Alejandro Zaera-Polo. Les deux b\u00e2timents ont \u00e9t\u00e9 con\u00e7us comme des espaces modernes, intelligents, durables et \u00e9co-efficaces.   <\/p>\n<p>Cette d\u00e9cision immobili\u00e8re est vue comme une opportunit\u00e9 d\u2019ouvrir une r\u00e9flexion plus profonde sur la fa\u00e7on dont ils voulaient travailler et se connecter avec l\u2019environnement.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f0182d elementor-widget elementor-widget-gallery\" data-id=\"4f0182d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;columns&quot;:3,&quot;columns_mobile&quot;:2,&quot;aspect_ratio&quot;:&quot;4:3&quot;,&quot;columns_tablet&quot;:3,&quot;lazyload&quot;:&quot;yes&quot;,&quot;gallery_layout&quot;:&quot;grid&quot;,&quot;gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;link_to&quot;:&quot;file&quot;,&quot;overlay_background&quot;:&quot;yes&quot;,&quot;content_hover_animation&quot;:&quot;fade-in&quot;}\" data-widget_type=\"gallery.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-gallery__container\">\n\t\t\t\t\t\t\t<a class=\"e-gallery-item elementor-gallery-item elementor-animated-content\" href=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Suez-06.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"4f0182d\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzU4MSwidXJsIjoiaHR0cHM6XC9cL2JpY2cuY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wOVwvU3Vlei0wNi5qcGciLCJzbGlkZXNob3ciOiI0ZjAxODJkIn0%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Suez-06-768x576.jpg\" data-width=\"768\" data-height=\"576\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a class=\"e-gallery-item elementor-gallery-item elementor-animated-content\" href=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Suez-05.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"4f0182d\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzU3NywidXJsIjoiaHR0cHM6XC9cL2JpY2cuY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wOVwvU3Vlei0wNS5qcGciLCJzbGlkZXNob3ciOiI0ZjAxODJkIn0%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Suez-05-768x576.jpg\" data-width=\"768\" data-height=\"576\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a class=\"e-gallery-item elementor-gallery-item elementor-animated-content\" href=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Suez-03.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"4f0182d\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzU2OSwidXJsIjoiaHR0cHM6XC9cL2JpY2cuY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wOVwvU3Vlei0wMy5qcGciLCJzbGlkZXNob3ciOiI0ZjAxODJkIn0%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Suez-03-768x577.jpg\" data-width=\"768\" data-height=\"577\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-328c445 elementor-widget elementor-widget-text-editor\" data-id=\"328c445\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>La solution : \u00e9volution du changement<\/strong><\/p>\n<p>Par un processus participatif, une strat\u00e9gie claire de transformation culturelle a \u00e9t\u00e9 fix\u00e9, bas\u00e9e sur l\u2019agilit\u00e9 et la num\u00e9risation, une culture qui met les personnes et leurs besoins au centre, dans le but d\u2019am\u00e9liorer le travail collaboratif, la gestion des connaissances, l\u2019innovation et la durabilit\u00e9 sur le lieu de travail.<\/p>\n<p>Cette strat\u00e9gie a eu un impact clair sur la conception spatiale, la technologie, les dynamiques et l\u2019organisation du travail ainsi que sur les aspects culturels.<\/p>\n<p>Toute cette transformation s\u2019est faite en agissant et en prenant conscience \u00e0 partir de quatre axes cl\u00e9s, que nous appelons axes du changement. Ces axes sont les suivants : <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0ed89d0 e-con-full e-grid e-con e-child\" data-id=\"0ed89d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7568d41 elementor-widget elementor-widget-text-editor\" data-id=\"7568d41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Transformation culturelle<\/strong><\/p>\n<p>Pour le d\u00e9veloppement du projet, les figures des \u00ab\u00a0ambassadeurs du changement\u00a0\u00bb ont \u00e9t\u00e9 d\u00e9finies, celles-ci sont des personnes de r\u00e9f\u00e9rence pour le projet de transformation. Les ambassadeurs se chargeaient de faire conna\u00eetre le projet et d\u2019impliquer leurs coll\u00e8gues, de recueillir les pr\u00e9occupations de leurs ambassadeurs, de participer \u00e0 la cocr\u00e9ation des initiatives et de canaliser les besoins de tous pour qu\u2019ils soient pris en compte. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96e52ca elementor-widget elementor-widget-text-editor\" data-id=\"96e52ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Technologie<\/strong><\/p>\n<p>Toute cette \u00e9volution du changement n\u2019aurait pas \u00e9t\u00e9 possible sans la technologie. L\u2019investissement pour moderniser les outils num\u00e9riques des professionnels, ainsi que pour doter les espaces de la technologie appropri\u00e9e, a \u00e9t\u00e9 cl\u00e9 pour favoriser la collaboration et l\u2019autonomie des collaborateurs. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e06033 elementor-widget elementor-widget-text-editor\" data-id=\"7e06033\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Architecture<\/strong><\/p>\n<p>La Ciutat de l\u2019Aigua a \u00e9t\u00e9 con\u00e7ue \u00e0 partir du concept \u201cActivity Based Office\u201d et \u00e0 travers une analyse r\u00e9elle de l\u2019utilisation des espaces qui ont permis de r\u00e9duire les postes de travail standards et d\u2019augmenter les espaces alternatifs de travail (salles de r\u00e9union, espaces ouverts collaboratifs, terrasses am\u00e9nag\u00e9es pour travailler&#8230;).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ace0d59 elementor-widget elementor-widget-text-editor\" data-id=\"ace0d59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Processus<\/strong><\/p>\n<p>La strat\u00e9gie des nouvelles formes de travail fond\u00e9e sur l\u2019efficacit\u00e9, l\u2019innovation et la souplesse comprend \u00e9galement une analyse des processus de travail afin d\u2019identifier les t\u00e2ches susceptibles d\u2019\u00eatre am\u00e9lior\u00e9es. Les processus de r\u00e9servation des salles sont devenus plus efficaces et plus rapides, tandis que les processus d\u2019impression et de gestion des documents ont \u00e9t\u00e9 adapt\u00e9s \u00e0 la nouvelle philosophie du bureau sans papier. <\/p><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98cda3b elementor-widget elementor-widget-text-editor\" data-id=\"98cda3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Les cl\u00e9s du succ\u00e8s :<\/strong><\/p>\n<p>Au cours de ce processus, il a \u00e9t\u00e9 tr\u00e8s important d\u2019\u00e9couter et de comprendre les opinions de l\u2019ensemble du collectif pour ajuster le projet au fur et \u00e0 mesure. Pour cela, outre les ambassadeurs, des sessions de travail et des s\u00e9ances d\u2019information ont \u00e9t\u00e9 organis\u00e9es avec d\u2019autres groupes cl\u00e9s tels que les syndicats ou les managers. Des initiatives et des enqu\u00eates ouvertes \u00e0 tous les employ\u00e9s ont \u00e9galement \u00e9t\u00e9 lanc\u00e9es, afin de leur demander quels \u00e9taient leurs int\u00e9r\u00eats ou les services qu\u2019ils appr\u00e9cieraient, entre autres exemples.  <\/p>\n<p>Un point \u00e0 mettre en \u00e9vidence, est la haute participation dans la communaut\u00e9 con\u00e7ue pour l\u2019\u00e9change entre ambassadeurs, qui enregistre plus de 500 commentaires tout au long du projet.<\/p>\n<p>Disposer d\u2019une image et d\u2019une entit\u00e9 propre au sein du projet a \u00e9galement \u00e9t\u00e9 la cl\u00e9 pour pouvoir g\u00e9n\u00e9rer l\u2019illusion et le moteur de changement n\u00e9cessaire \u00e0 l\u2019adoption de nouvelles dynamiques dans le nouvel espace de travail.<\/p>\n<p>Il convient \u00e9galement souligner la cr\u00e9ation d\u2019un guichet unique o\u00f9 le professionnel a pu conna\u00eetre tous les d\u00e9tails pertinents pour son exp\u00e9rience dans le nouveau si\u00e8ge, depuis l\u2019agencement des d\u00e9partements dans l\u2019espace, \u00e0 la capacit\u00e9 de la salle \u00e0 manger, entre autres.<\/p>\n<p>Enfin, l\u2019int\u00e9gration des disciplines sous le parapluie d\u2019une strat\u00e9gie de formes de travail a rendu le mod\u00e8le coh\u00e9rent et robuste, mais a \u00e9galement permis \u00e0 l\u2019\u00e9quipe de projet d\u2019effectuer une implantation et un transfert coordonn\u00e9. Ceci se traduit par des employ\u00e9s qui ont \u00e9t\u00e9 hautement satisfaits.<\/p>\n<\/p>\n<p><strong>Les r\u00e9sultats :<\/strong><\/p>\n<p>Ce projet a \u00e9t\u00e9 le point de d\u00e9part d\u2019une collaboration beaucoup plus large avec Suez. La Ciutat de l\u2019Aigua a marqu\u00e9 le pilier d\u2019une \u00e9volution culturelle qui a ensuite donn\u00e9 lieu \u00e0 d\u2019autres projets tels que le travail hybride, l\u2019\u00e9valuation du portefeuille dans le r\u00e9seau commercial ou les hubs d\u2019innovation. <\/p>\n<p>Les principaux r\u00e9sultats du projet ont \u00e9t\u00e9 les suivants :<\/p>\n<ul>\n<li>97% de la population a \u00e9tait satisfaite avec le processus de changement.<\/li>\n<li>Seulement 13 % de la documentation originale (papier) a \u00e9t\u00e9 d\u00e9plac\u00e9e, et pr\u00e8s d\u2019un million de pages ont \u00e9t\u00e9 num\u00e9ris\u00e9es. \u00c0 la suite de ce projet, une unit\u00e9 de gestion documentaire a \u00e9t\u00e9 cr\u00e9\u00e9e. <\/li>\n<li>Il y avait 56 ambassadeurs, qui ont \u00e9t\u00e9 r\u00e9duits \u00e0 33 apr\u00e8s leur d\u00e9m\u00e9nagement dans le nouveau bureau, mais qui sont rest\u00e9s pour faire \u00e9voluer le projet.<\/li>\n<li>Un projet pilote de t\u00e9l\u00e9travail \u00e0 20 % a \u00e9t\u00e9 mis en \u0153uvre apr\u00e8s le d\u00e9m\u00e9nagement, ce qui a permis d\u2019am\u00e9liorer encore la flexibilit\u00e9 du mod\u00e8le de travail.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efa30d8 elementor-widget elementor-widget-gallery\" data-id=\"efa30d8\" data-element_type=\"widget\" data-e-type=\"widget\" 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data-elementor-lightbox-slideshow=\"efa30d8\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzU3MywidXJsIjoiaHR0cHM6XC9cL2JpY2cuY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wOVwvU3Vlei0wNC5qcGciLCJzbGlkZXNob3ciOiJlZmEzMGQ4In0%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Suez-04-768x526.jpg\" data-width=\"768\" data-height=\"526\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a class=\"e-gallery-item elementor-gallery-item elementor-animated-content\" href=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Suez-01.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"efa30d8\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzU2MSwidXJsIjoiaHR0cHM6XC9cL2JpY2cuY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wOVwvU3Vlei0wMS5qcGciLCJzbGlkZXNob3ciOiJlZmEzMGQ4In0%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Suez-01-768x576.jpg\" data-width=\"768\" data-height=\"576\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a class=\"e-gallery-item elementor-gallery-item elementor-animated-content\" href=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/10\/Suez-02.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"efa30d8\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzczNiwidXJsIjoiaHR0cHM6XC9cL2JpY2cuY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8xMFwvU3Vlei0wMi5qcGciLCJzbGlkZXNob3ciOiJlZmEzMGQ4In0%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/10\/Suez-02-768x476.jpg\" data-width=\"768\" data-height=\"476\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Le d\u00e9fi : la coh\u00e9rence avec notre vision d\u2019\u2019entreprise Agbar (puis Suez et aujourd\u2019hui Veolia), au cours de ses plus de 150 ans d\u2019histoire, a toujours \u00e9t\u00e9 li\u00e9e aux grandes transformations de la ville et de son environnement, et a accompagn\u00e9 Barcelone dans sa voie \u00e0 devenir l\u2019un des plus grands quartiers d\u2019affaires en Europe. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7559,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[86,90,89,87,88],"tags":[170],"class_list":["post-7602","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study-fr","category-communication","category-espaces","category-iberia-fr","category-personnes-et-organisation","tag-suez-fr"],"_links":{"self":[{"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/posts\/7602","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/comments?post=7602"}],"version-history":[{"count":2,"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/posts\/7602\/revisions"}],"predecessor-version":[{"id":7744,"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/posts\/7602\/revisions\/7744"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/media\/7559"}],"wp:attachment":[{"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/media?parent=7602"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/categories?post=7602"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/tags?post=7602"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}