{"id":7331,"date":"2024-09-24T21:39:38","date_gmt":"2024-09-24T19:39:38","guid":{"rendered":"https:\/\/bicg.com\/abanca-un-bureau-et-une-culture-ouverts\/"},"modified":"2024-09-24T22:02:54","modified_gmt":"2024-09-24T20:02:54","slug":"abanca-un-bureau-et-une-culture-ouverts","status":"publish","type":"post","link":"https:\/\/bicg.com\/fr\/abanca-un-bureau-et-une-culture-ouverts\/","title":{"rendered":"Abanca : Un bureau et une culture ouverts"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7331\" class=\"elementor elementor-7331 elementor-7271\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29677c3 e-flex e-con-boxed e-con e-child\" data-id=\"29677c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-648d082 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"648d082\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Le d\u00e9fi : de nouvelles fa\u00e7ons de faire pour une nouvelle strat\u00e9gie<\/strong><\/p>\n<p>\u00c0 la suite de la crise financi\u00e8re espagnole, de nombreuses institutions bancaires, principalement des caisses d&rsquo;\u00e9pargne, ont connu un processus de regroupement et, dans une large mesure, de transformation.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a735f9 elementor-widget elementor-widget-video\" data-id=\"7a735f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;vimeo&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t <div class=\"brlbs-cmpnt-container brlbs-cmpnt-content-blocker brlbs-cmpnt-with-individual-styles\" data-borlabs-cookie-content-blocker-id=\"vimeo-content-blocker\" data-borlabs-cookie-content=\"PGlmcmFtZSBjbGFzcz0iZWxlbWVudG9yLXZpZGVvLWlmcmFtZSIgYWxsb3dmdWxsc2NyZWVuIGFsbG93PSJjbGlwYm9hcmQtd3JpdGUiIHRpdGxlPSJMZWN0ZXVyIHZpZMOpbyB2aW1lbyIgc3JjPSJodHRwczovL3BsYXllci52aW1lby5jb20vdmlkZW8vMjI3MDUzNDU3P2NvbG9yJmFtcDthdXRvcGF1c2U9MCZhbXA7bG9vcD0wJmFtcDttdXRlZD0wJmFtcDt0aXRsZT0wJmFtcDtwb3J0cmFpdD0wJmFtcDtieWxpbmU9MCN0PSI+PC9pZnJhbWU+\"><div class=\"brlbs-cmpnt-cb-preset-c brlbs-cmpnt-cb-vimeo\"> <div class=\"brlbs-cmpnt-cb-thumbnail\" style=\"background-image: url('https:\/\/bicg.com\/wp-content\/uploads\/borlabs-cookie\/1\/vimeo_227053457.jpg')\"><\/div> <div class=\"brlbs-cmpnt-cb-main\"> <div class=\"brlbs-cmpnt-cb-play-button\"><\/div> <div class=\"brlbs-cmpnt-cb-content\"> <p class=\"brlbs-cmpnt-cb-description\">Vous \u00eates actuellement en train de consulter le contenu d'un espace r\u00e9serv\u00e9 de <strong>Vimeo<\/strong>. Pour acc\u00e9der au contenu r\u00e9el, cliquez sur le bouton ci-dessous. Veuillez noter que ce faisant, des donn\u00e9es seront partag\u00e9es avec des providers tiers.<\/p> <a class=\"brlbs-cmpnt-cb-provider-toggle\" href=\"#\" data-borlabs-cookie-show-provider-information role=\"button\">Plus d'informations<\/a> <\/div> <div class=\"brlbs-cmpnt-cb-buttons\"> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-unblock role=\"button\">D\u00e9bloquer le contenu<\/a> <a class=\"brlbs-cmpnt-cb-btn\" href=\"#\" data-borlabs-cookie-accept-service role=\"button\" style=\"display: inherit\">Accepter le service requis et d\u00e9bloquer les contenus<\/a> <\/div> <\/div> <\/div><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f79eb06 e-flex e-con-boxed e-con e-parent\" data-id=\"f79eb06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2d67c78 e-flex e-con-boxed e-con e-child\" data-id=\"2d67c78\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-668dc4f e-con-full e-flex e-con e-child\" data-id=\"668dc4f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-823ebfa elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"823ebfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Abanca : Un bureau et une culture ouverts<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c680c1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9c680c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31cb762 elementor-widget elementor-widget-text-editor\" data-id=\"31cb762\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Le d\u00e9fi : de nouvelles fa\u00e7ons de faire pour une nouvelle strat\u00e9gie<\/strong><\/p>\n<p>\u00c0 la suite de la crise financi\u00e8re espagnole, de nombreuses institutions bancaires, principalement des caisses d&rsquo;\u00e9pargne, ont connu un processus de regroupement et, dans une large mesure, de transformation. Abanca est n\u00e9e de ce processus, suite \u00e0 la fusion de deux caisses d&rsquo;\u00e9pargne d&rsquo;origine galicienne, CaixaGalicia et Caixanova, qui sont devenues NovaCaixaGalicia, laquelle a \u00e9t\u00e9 mise aux ench\u00e8res en 2013 et acquise par la filiale de Banesco en Espagne. Apr\u00e8s un processus de rachat qui a dur\u00e9 environ un an, la marque NCG et Banco Etcheverr\u00eda ont disparu, cr\u00e9ant ainsi une nouvelle marque bancaire en Espagne.  <\/p>\n<p>Dans le cadre de la strat\u00e9gie commerciale d&rsquo;Abanca, le positionnement de l&rsquo;entreprise \u00e0 Madrid \u00e9tait une priorit\u00e9, et en 2016, ils ont d\u00e9cid\u00e9 d&rsquo;ouvrir un bureau et de regrouper leurs collaborateurs, \u00e0 Recoletos 4, un b\u00e2timent unique qui a marqu\u00e9 un avant et apr\u00e8s dans l&rsquo;image de marque de l&rsquo;entreprise, qui devait \u00eatre align\u00e9e avec son positionnement en tant que \u00ab banque ouverte \u00bb.<\/p>\n<p>Le projet a n\u00e9cessit\u00e9 la vision experte de bicg pour aligner les espaces, la technologie et la culture autour du projet architectural, en accompagnant les collaborateurs dans le processus de changement et en g\u00e9n\u00e9rant de l&rsquo;enthousiasme pour la nouvelle strat\u00e9gie.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a55a78a e-con-full e-flex e-con e-child\" data-id=\"a55a78a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8319a97 e-con-full e-flex e-con e-child\" data-id=\"8319a97\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbdfb68 elementor-widget elementor-widget-text-editor\" data-id=\"fbdfb68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pax: 150<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d188a6e elementor-widget elementor-widget-text-editor\" data-id=\"d188a6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>M2: 2.000<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ae0f81 elementor-widget elementor-widget-text-editor\" data-id=\"1ae0f81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Secteur: Banque<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa4e6e7 elementor-widget elementor-widget-text-editor\" data-id=\"fa4e6e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Lieu : Madrid<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef8b18b elementor-widget elementor-widget-text-editor\" data-id=\"ef8b18b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ann\u00e9e: 2016<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fcbc7ef e-grid e-con-boxed e-con e-child\" data-id=\"fcbc7ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef3030a elementor-align-center elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"ef3030a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-xs\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Personnes et organisation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37b7e92 elementor-align-center elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"37b7e92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-xs\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Espaces<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-01f6769 e-flex e-con-boxed e-con e-parent\" data-id=\"01f6769\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8415972 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8415972\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc7f646 elementor-widget elementor-widget-text-editor\" data-id=\"bc7f646\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>La solution : un processus d&rsquo;adoption dans un laboratoire pilote<\/strong><\/p>\n<p>Recoletos devait \u00eatre un laboratoire pilote pour Capital Humano afin d&rsquo;\u00e9tablir \u00ab les nouvelles fa\u00e7ons de faire \u00bb, donc \u00e0 travers un processus d&rsquo;analyse et de co-conception avec la direction, nous avons \u00e9tabli la base du mod\u00e8le et l&rsquo;id\u00e9ation de 12 initiatives \u00e0 tester pendant la phase pilote.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bcf00a9 elementor-widget elementor-widget-tp-blockquote\" data-id=\"bcf00a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pt-plus-text-block-wrapper\" ><div class=\"text_block_parallax\"><div class=\"plus_blockquote quote-style-2 animate-general  none \"  data-animate-type=\"transition.shrinkIn\" data-animate-delay=\"50\" data-animate-offset=\"85%\"><blockquote class=\"quote-text\"><span class=\"tp-bq-desc\"><p><em>\"Pour ABANCA, Recoletos est le terrain d'essai des pratiques en mati\u00e8re de Capital Humano visant \u00e0 transformer notre mod\u00e8le de travail. Nous recherchons un mode de travail agile, collaboratif, flexible, efficace et empathique qui nous permette d'offrir un service complet \u00e0 nos clients \u00bb.<\/em><\/p>\n<\/span><p class=\"quote_author\">Francisco Botas<span class=\"quote_author-desc\">-\u00a0Consejero Delegado de Abanca\u00a0<\/span><\/p><\/blockquote><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-567117c elementor-widget elementor-widget-gallery\" data-id=\"567117c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;columns&quot;:3,&quot;columns_mobile&quot;:2,&quot;aspect_ratio&quot;:&quot;4:3&quot;,&quot;lazyload&quot;:&quot;yes&quot;,&quot;gallery_layout&quot;:&quot;grid&quot;,&quot;columns_tablet&quot;:2,&quot;gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;link_to&quot;:&quot;file&quot;,&quot;overlay_background&quot;:&quot;yes&quot;,&quot;content_hover_animation&quot;:&quot;fade-in&quot;}\" data-widget_type=\"gallery.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-gallery__container\">\n\t\t\t\t\t\t\t<a class=\"e-gallery-item elementor-gallery-item elementor-animated-content\" href=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Abanca-04.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"567117c\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzI5MywidXJsIjoiaHR0cHM6XC9cL2JpY2cuY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wOVwvQWJhbmNhLTA0LmpwZyIsInNsaWRlc2hvdyI6IjU2NzExN2MifQ%3D%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Abanca-04-768x432.jpg\" data-width=\"768\" data-height=\"432\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a class=\"e-gallery-item elementor-gallery-item elementor-animated-content\" href=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Abanca-07.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"567117c\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzMwNSwidXJsIjoiaHR0cHM6XC9cL2JpY2cuY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wOVwvQWJhbmNhLTA3LmpwZyIsInNsaWRlc2hvdyI6IjU2NzExN2MifQ%3D%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Abanca-07-768x576.jpg\" data-width=\"768\" data-height=\"576\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a class=\"e-gallery-item elementor-gallery-item elementor-animated-content\" href=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Abanca-08.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"567117c\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzMwOSwidXJsIjoiaHR0cHM6XC9cL2JpY2cuY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wOVwvQWJhbmNhLTA4LmpwZyIsInNsaWRlc2hvdyI6IjU2NzExN2MifQ%3D%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Abanca-08-768x576.jpg\" data-width=\"768\" data-height=\"576\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52facde elementor-widget elementor-widget-text-editor\" data-id=\"52facde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Le travail a \u00e9t\u00e9 r\u00e9alis\u00e9 en trois phases pour la mise en \u0153uvre des initiatives identifi\u00e9es:<\/strong><\/p>\n<ul>\n<li>Dans la premi\u00e8re phase, la priorit\u00e9 a \u00e9t\u00e9 donn\u00e9e au d\u00e9m\u00e9nagement dans le nouvel espace et \u00e0 l&rsquo;adoption de conduites et de principes directeurs essentiels pour pouvoir travailler de mani\u00e8re efficace dans un espace plus ouvert, sans postes attribu\u00e9s et sans papier.<\/li>\n<li>Dans la deuxi\u00e8me phase, la priorit\u00e9 a \u00e9t\u00e9 donn\u00e9e \u00e0 l&rsquo;adoption de la technologie, \u00e0 la formation aux nouvelles applications qui favorisent l&rsquo;efficacit\u00e9 et l&rsquo;organisation du travail.<\/li>\n<li>Enfin, les voleurs de temps ont \u00e9t\u00e9 identifi\u00e9s et des initiatives ont \u00e9t\u00e9 mises en \u0153uvre pour am\u00e9liorer l&rsquo;efficacit\u00e9 des professionnels, principalement \u00e0 cause de facteurs culturels. Des actions telles que \u00ab stand up meetings \u00bb ou \u00ab My hours \u00bb ont permis aux professionnels de mieux utiliser les interactions et les moments de concentration. <\/li>\n<\/ul>\n<p><strong>Les cl\u00e9s du succ\u00e8s : l&rsquo;exp\u00e9rience de l&rsquo;entreprise et une m\u00e9thode de mise en \u0153uvre<\/strong><\/p>\n<p>L&rsquo;alignement strat\u00e9gique de l&rsquo;exp\u00e9rience client avec l&rsquo;exp\u00e9rience employ\u00e9 a \u00e9t\u00e9 la cl\u00e9 pour g\u00e9n\u00e9rer de la coh\u00e9rence dans la transformation culturelle de la banque.<\/p>\n<p>Le processus initi\u00e9 \u00e0 Recoletos, ainsi que la mise en place d&rsquo;une m\u00e9thodologie participative et \u00e9prouv\u00e9e impliquant les employ\u00e9s \u00e0 l&rsquo;int\u00e9rieur et \u00e0 l&rsquo;ext\u00e9rieur du b\u00e2timent par le biais de la communication et de processus participatifs, nous ont permis de g\u00e9n\u00e9rer de la motivation pour le changement et de l&rsquo;enthousiasme pour le fait d&rsquo;\u00eatre un projet pour tous.<\/p>\n<p>Un autre \u00e9l\u00e9ment cl\u00e9 a \u00e9t\u00e9 d&rsquo;int\u00e9grer les dirigeants dans le processus de transformation, en obtenant un feedback direct sur l&rsquo;impact de la transformation et des initiatives sur la gestion de l&rsquo;\u00e9quipe, ce qui a permis d&rsquo;aligner le mod\u00e8le de leadership \u00e0 la nouvelle fa\u00e7on de faire d&rsquo;Abanca.<\/p>\n<p><strong>Les r\u00e9sultats : la premi\u00e8re \u00e9tape vers une culture d&rsquo;entreprise align\u00e9e<\/strong><\/p>\n<p>Le projet Recoletos a \u00e9t\u00e9 un succ\u00e8s pour Abanca, marquant un avant et un apr\u00e8s dans la fa\u00e7on de travailler de la banque, et exportant par la suite les le\u00e7ons tir\u00e9es du projet pilote au reste de son si\u00e8ge.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f43d35 elementor-widget elementor-widget-tp-blockquote\" data-id=\"5f43d35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pt-plus-text-block-wrapper\" ><div class=\"text_block_parallax\"><div class=\"plus_blockquote quote-style-2 animate-general  none \"  data-animate-type=\"transition.shrinkIn\" data-animate-delay=\"50\" data-animate-offset=\"85%\"><blockquote class=\"quote-text\"><span class=\"tp-bq-desc\"><p data-ccp-border-bottom=\"0.6666666666666666px solid #0f4761\" data-ccp-padding-bottom=\"13.333333333333334px\"><i><\/i><em>\"Nous voulions capturer dans ce b\u00e2timent notre projet, notre fa\u00e7on de faire les choses et notre fa\u00e7on d'entrer en relation avec nos clients \u00e0 travers un concept simple qui, selon nous, nous d\u00e9finit : l'ouverture. Ouvert est l'espace, ouvert est notre orientation vers le client, vers l'avenir, vers la num\u00e9risation, vers l'efficacit\u00e9, vers la modernisation et vers la sp\u00e9cialisation \u00bb. <\/em><\/p>\n<\/span><p class=\"quote_author\">Juan Carlos Escotet Rodr\u00edguez<span class=\"quote_author-desc\">-\u00a0Presidente de Abanca <\/span><\/p><\/blockquote><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcd9183 elementor-widget elementor-widget-text-editor\" data-id=\"dcd9183\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Quelques indicateurs :<\/strong><\/p>\n<ul>\n<li>92% des personnes interrog\u00e9es d\u00e9clarent ne pas vouloir revenir aux anciennes m\u00e9thodes de travail.<\/li>\n<li>Les nouveaux outils technologiques ont \u00e9t\u00e9 mis en avant, 87% indiquant qu&rsquo;ils leur apportaient beaucoup ou pas mal d&rsquo;agilit\u00e9 dans leur travail quotidien.<\/li>\n<li>Gr\u00e2ce \u00e0 l&rsquo;initiative \u00ab un jour sans e-mail \u00bb, l&rsquo;envoi et la r\u00e9ception d&rsquo;e-mails ont atteint un niveau record (23 % et 15 % de moins que la moyenne), avec une augmentation significative de l&rsquo;utilisation de Skype for business, le pr\u00e9curseur de Teams, l&rsquo;outil de collaboration adopt\u00e9 par Abanca au cours du projet.<\/li>\n<\/ul>\n<p>Aujourd&rsquo;hui, Abanca compte plus de 6 000 collaborateurs et est pr\u00e9sente en Espagne et dans 10 autres pays d&rsquo;Europe et d&rsquo;Am\u00e9rique. Fid\u00e8le \u00e0 ses valeurs et \u00e0 sa strat\u00e9gie d&rsquo;entreprise, elle continue de cro\u00eetre et d&rsquo;am\u00e9liorer ses r\u00e9sultats, tant en termes de volume que de solvabilit\u00e9.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40d0be2 elementor-widget elementor-widget-gallery\" data-id=\"40d0be2\" data-element_type=\"widget\" data-e-type=\"widget\" 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data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzMxMywidXJsIjoiaHR0cHM6XC9cL2JpY2cuY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wOVwvQWJhbmNhLTA5LmpwZyIsInNsaWRlc2hvdyI6IjQwZDBiZTIifQ%3D%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Abanca-09-768x576.jpg\" data-width=\"768\" data-height=\"576\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a class=\"e-gallery-item elementor-gallery-item elementor-animated-content\" href=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Abanca-10.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"40d0be2\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6NzMxNywidXJsIjoiaHR0cHM6XC9cL2JpY2cuY29tXC93cC1jb250ZW50XC91cGxvYWRzXC8yMDI0XC8wOVwvQWJhbmNhLTEwLmpwZyIsInNsaWRlc2hvdyI6IjQwZDBiZTIifQ%3D%3D\">\n\t\t\t\t\t<div class=\"e-gallery-image elementor-gallery-item__image\" data-thumbnail=\"https:\/\/bicg.com\/wp-content\/uploads\/2024\/09\/Abanca-10-768x576.jpg\" data-width=\"768\" data-height=\"576\" aria-label=\"\" role=\"img\" ><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-gallery-item__overlay\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Le d\u00e9fi : de nouvelles fa\u00e7ons de faire pour une nouvelle strat\u00e9gie \u00c0 la suite de la crise financi\u00e8re espagnole, de nombreuses institutions bancaires, principalement des caisses d&rsquo;\u00e9pargne, ont connu un processus de regroupement et, dans une large mesure, de transformation. Vous \u00eates actuellement en train de consulter le contenu d&rsquo;un espace r\u00e9serv\u00e9 de Vimeo. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7279,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[86,89,87,88],"tags":[140],"class_list":["post-7331","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study-fr","category-espaces","category-iberia-fr","category-personnes-et-organisation","tag-abanca-fr"],"_links":{"self":[{"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/posts\/7331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/comments?post=7331"}],"version-history":[{"count":1,"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/posts\/7331\/revisions"}],"predecessor-version":[{"id":7332,"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/posts\/7331\/revisions\/7332"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/media\/7279"}],"wp:attachment":[{"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/media?parent=7331"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/categories?post=7331"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bicg.com\/fr\/wp-json\/wp\/v2\/tags?post=7331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}